Privacy Policy

This Privacy Policy explains how Ginn ("Ginn", "we", "us"), a product of No Ifs Only Bots, handles information when you use our website (ginn.ooo), our WhatsApp and Telegram services, and the Ginn connector for Tally (together, the "Services"). By using the Services, you agree to this Policy.

1. Information we collect

We collect only what we need to run the Services:

• Account & contact details — your name, business name, phone number, email and chosen language, so we can set up and support your account.
• Tally data you query — through the Ginn connector we read accounting data (such as ledgers, vouchers, stock and GST details) from the Tally company you connect, solely to answer your questions and generate the reports you request.
• Chat messages — the questions you send and the answers we return on WhatsApp or Telegram, so the Service can respond and improve reliability.
• Usage & device data — basic logs such as timestamps, feature usage and error information to keep the Service secure and working.

2. How we use your information

• To answer your accounting questions and create the tables, charts and files you ask for.
• To provide, maintain, secure and improve the Services.
• To set up billing and issue GST-compliant invoices.
• To provide support and respond to your requests.
• To comply with applicable law.

We do not sell your data, and we do not use your financial data for advertising.

3. Read-only access

By default, the Ginn connector accesses your Tally data on a read-only basis. Ginn does not create, edit or delete vouchers or masters unless you explicitly enable a specific write action. Access is scoped to the company and permissions you configure, and can be revoked by disconnecting the connector or contacting us.

4. Data sharing & processors

We share information only with trusted service providers who help us operate the Services — for example, cloud hosting, messaging platforms (WhatsApp/Telegram), and payment gateways — and only to the extent needed to perform their function. These providers are bound by confidentiality and data-protection obligations. We may disclose information if required by law or to protect our rights and users.

5. Data security

We use encryption in transit, access controls, and query logging to protect your data. While no system is perfectly secure, we take reasonable technical and organisational measures appropriate to the sensitivity of financial data.

6. Data retention

We keep account and billing information for as long as your account is active and as required by law (for example, tax records). Chat history and cached report data are retained only as long as needed to provide the Service, after which they are deleted or anonymised. You can request deletion of your data as described below.

7. Your rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request to access, correct, or delete your personal data, withdraw consent, or object to certain processing. To exercise these rights, contact us at our contact page. We will respond within a reasonable time.

8. Children

The Services are for businesses and are not directed to children under 18. We do not knowingly collect data from children.

9. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new "last updated" date. Continued use of the Services after changes means you accept the updated Policy.

10. Contact us

Questions about privacy? Reach us via our contact page. Ginn is operated by No Ifs Only Bots (noifsonlybots.com).

This document is a general template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified professional before relying on it.